System IT Support Engineer

Job Locations: Hai Phong

From 1,000 USD To 1,500 USD

370 Views - Expires in 50 day(s)

What We Can Offer

  • 14 month salary
  • 5 working days/week
  • heathcare plan

Job Description

- Provide day-to-day technical support for our in-house supply chain systems, ensuring that the business users can perform their day-to-day functions as efficiently as possible whilst maintaining adherence to standard operating procedures & the IT strategy.
- Deliver timely support for value chain systems across product development, order management, purchase orders, and manufacturing operations.
- Assist end-users with system-related inquiries and provide training when necessary.
- Collaborate with cross-functional teams to identify and implement system enhancements and improvements.
- Monitor system performance and proactively identify potential issues.
- Ensure system documentation is up to date and accurate.

Job Requirements

- Bachelor's degree or higher in Information Systems, Business, or a related field of study, or relevant professional experience.
- 5 years or above experience with Supply Chain functional areas across: Product Development, Order Management, Inventory Management, Procurement, Manufacturing.
- Practical experience in SQL (Oracle or PostgreSQL) operations. Technical knowledge of AWS and Java is a plus.
- Strong verbal and written communication skills in English. Ability to effectively handle demanding users.
- Proficiency in system troubleshooting and root cause analysis.
- Familiarity with integrating ERP and PLM systems with digital applications.

Job Locations

  • Hai Phong

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