[High-end Retail] Commercial Executive - Timepieces

Key Responsibilities
Retail Operations (in collaboration with Retail team)
• Oversee and manage F&B inventory, sourcing, and price quotations for the drinks menu.
• Monitor serve ware condition and ensure timely replenishment.
• Ensure daily operational supplies such as stationery, paper bags, and invoice materials are adequately stocked.
• Support the boutique team in preparing SAP documentation for timepiece service shipments.
• Provide support on ad hoc tasks and assist with upcoming projects.

Merchandising
• Facilitate stock and carnet returns to Singapore via SAP (e.g., RODN generation).
• Process LGSMs and coordinate with TH Logistics for delivery schedules and stock movements.
• Assist with stock rebalancing and track outstanding accessory deliveries, especially bespoke straps.

Account Management & Market Insight
• Gather insights on competitor brands, consumer trends, and market activities, and report key findings to the Commercial Manager with actionable recommendations.

Marketing & Communications

CRM Events and Client Engagement
• Collaborate with the CRM Manager to plan and execute monthly CRM events, enhancing high-end client engagement through unique, personalized brand experiences.
• Organize client events and treatments, manage mailings, and oversee the distribution of catalogues, welcome packs, and more.
• Support affinity partnerships and coordinate client prospecting initiatives with retail teams.
• Assist boutique managers in planning activations to increase foot traffic.

Digital Marketing
• Assist in executing regional digital and social media strategies.

Public Relations and Brand Communication
• Support the local PR strategy and maintain strong media relations.
• Assist in brand event planning, including logistics, ideation, and marketing collateral preparation, with post-event reporting.

Trade Marketing
• Coordinate Visual Merchandising theme updates and provide post-implementation feedback.
• Support administrative functions as needed.
Watches & Wonders and National/Regional Events
• Provide assistance to the Commercial Manager in preparation for Watches & Wonders and other global events, including hospitality and manufacturing visits.